The Eight Rules of Feedback

Also received this.

Feedback must be wanted or requested. It should be in the hands of the receiver.

Feedback is given for the benefit of the receiver. It is given to be helpful to the receiver but does not obligate the receiver to change.

Feedback is only the perception of the giver. It is neither right nor wrong.

Since feedback is only the perception of the giver, both parties may want to check with others.

Feedback is more meaningful when it closely follows the errant.

Feedback can be better understood and used when it is specific rather than general.

Feedback will be received less defensively if it is descriptive rather than evaluative.

Feedback should be useful and meaningful. It should be important enough to affect the receiver and should be directed toward behaviour that can be changed.